Privacy Notice

Last updated: 25 October 2026

At Clyde Side Events, we take your privacy seriously and are committed to protecting your personal information.

This Privacy Notice explains what information we collect, how we use it, who we may share it with and your rights under UK data protection law.

This notice applies to visitors to our website, customers making enquiries or bookings, event guests and users of our online services.

1. Who We Are

Clyde Side Events is the trading name of CLYDE SIDE EVENTS SCOTLAND LTD, company number SC857872. We provide photo booth hire and event experiences across Scotland.

We are responsible for the personal information we collect and use in connection with our business activities.

Our contact details:

Business: Clyde Side Events
Registered company: CLYDE SIDE EVENTS SCOTLAND LTD
Company number: SC857872
Website: https://clydesideevents.co.uk
Email: info@clydesideevents.co.uk
Postal address: 41 John Street, Gourock, PA19 1PT, United Kingdom

If you have any questions about how your information is handled, please contact us.

2. Information We Collect

When you contact us, request a quotation or book our services, we may collect the following information:

Your name
Email address
Telephone number
Event type and date
Event venue and location
Approximate number of guests
Services requested
Preferred hire times
Event themes and preferences
Messages and correspondence
Booking and payment information

We may also collect information when you interact with our website, including technical details such as IP addresses, browser information, referral sources and cookie preferences.

During events, our services may capture photographs, videos, audio messages and other digital content.

We normally collect information directly from you. We may also receive relevant event details from a person organising an event on your behalf, a venue or another authorised contact.

3. How We Use Your Information

We use personal information to:

Respond to enquiries and provide quotations
Confirm and manage bookings
Arrange event equipment and services
Communicate with customers before and after events
Process payments and issue invoices
Provide photographs, videos and digital galleries
Deliver additional services requested by customers
Maintain business and financial records
Improve our website and customer experience
Protect our website and business systems
Meet legal and regulatory obligations

We only use personal information where we have an appropriate lawful basis.

We do not sell customer personal information to third-party marketing companies.

4. Our Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal information using the following lawful bases where applicable.

Contract — We use information to provide quotations, manage bookings and deliver the services requested by our customers.

Legal obligation — We retain and process certain information where required by accounting, tax or other applicable laws.

Legitimate interests — We may process information where reasonably necessary to operate our business, coordinate events, provide customer support, maintain security and protect our legal interests, provided these interests are not overridden by your rights.

Consent — Where required, we ask for permission before using optional cookies, sending certain promotional communications or undertaking other activities that require consent.

Where processing relies on consent, you can withdraw that consent at any time.

5. Photographs, Videos and Audio Recordings

As part of our event services, we may capture photographs, videos, audio messages and other digital memories.

Depending on the service booked, these may be provided through:

Printed photographs
Digital downloads
Private online galleries
Video-sharing links
Audio guestbook recordings
Event memory platforms

These images and recordings may contain personal information about guests attending an event.

We encourage event organisers to inform guests about the photography and recording services being provided.

Promotional use of images

We may request permission to use selected photographs, videos or testimonials to showcase our services on our website, social media or other promotional materials.

Where permission is legally required, we will obtain appropriate permission before publishing identifiable content.

An event organiser's agreement does not automatically constitute consent from every guest.

If you appear in an image or recording and have a privacy concern, please contact us at info@clydesideevents.co.uk.

We will review requests for removal or restricted use in accordance with applicable data protection law.

6. Sharing Information With Service Providers

We use trusted third-party services to operate our business, manage bookings and deliver event services.

These include:

Google Workspace and Gmail: Customer communications, enquiry notifications and business email.
GuestDrops: Event memory spaces, guest uploads, photographs, videos and messages where the service is included in a booking.
Gallery and event service providers: Storage, processing and delivery of event photographs, videos and other content.
Payment and accounting providers: Processing payments, issuing invoices and maintaining relevant financial records.

Other website infrastructure and technical service providers may process information where necessary to operate and secure our website and provide requested online features.

We share personal information only where necessary to provide our services, manage customer bookings, fulfil legal obligations or support legitimate business operations.

We do not sell or rent customer personal information to third parties for marketing purposes.

Some providers process information on our behalf, while others may have their own responsibilities under data protection law.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

7. GuestDrops and Online Galleries

Where GuestDrops is included in a booking, customers and event guests may be able to upload and share photographs, videos, audio messages and written memories.

GuestDrops operates as a separate platform with its own privacy arrangements.

For more information, visit https://guestdrops.com/privacy.

GuestDrops hosting may be included for a specified period depending on the package booked.

For example, some packages include 12 months of event hosting.

The end of an event's access period does not necessarily mean all stored copies or backups are immediately deleted.

Other online galleries may be provided through separate gallery services.

If you need assistance accessing or requesting removal of event content, please contact us.

8. Website Assistant and Online Enquiries

Our website may include a digital assistant designed to help visitors learn about our services, compare options and prepare enquiries.

Information entered into the assistant may be processed by technology providers to generate relevant responses.

Visitors should avoid entering sensitive personal, financial or confidential information into the assistant.

The assistant provides general information and recommendations. It does not independently confirm live availability or create a confirmed booking.

Information submitted through an enquiry form may be used to contact you about your requested services.

Submitting an enquiry does not automatically subscribe you to unrelated marketing communications.

9. Cookies and Website Analytics

Our website uses cookies and similar technologies to support functionality, remember preferences and help us understand how visitors interact with our services.

These may include:

Essential cookies: Necessary for website operation, security and remembering privacy preferences.
Analytics technologies: Used to understand website performance and visitor activity.
Advertising technologies: Used to measure the effectiveness of advertising and related campaigns.

Where required by law, optional cookies and related processing are subject to your consent choices.

Some website measurement systems may process limited information without placing optional cookies, depending on their configuration and applicable legal requirements.

You can manage your cookie preferences through our website or your browser settings.

For more information, visit our Cookie Policy: https://clydesideevents.co.uk/cookie-policy

10. International Data Processing

Some third-party technology and service providers may process or access personal information outside the United Kingdom.

Where a transfer is subject to UK international data transfer requirements, an appropriate legal transfer mechanism must apply.

Depending on the circumstances, this may include UK adequacy regulations, approved contractual safeguards or another lawful transfer mechanism.

For further information about international processing relevant to your personal information, please contact info@clydesideevents.co.uk.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, taking account of legal obligations and legitimate business requirements.

Retention depends on the type of information involved.

Customer enquiries — Enquiry information may be retained while we respond to your request and for a reasonable period afterwards where needed for follow-up communications and business records.

Booking information — Booking details and correspondence may be retained during the booking and afterwards where necessary for customer support, administration, disputes or legal obligations.

Financial records — Invoices, payment information and accounting records are retained in accordance with applicable legal requirements.

Photographs, videos and audio recordings — Event media is retained according to the service provided, gallery arrangements and applicable storage or access periods.

GuestDrops — Event hosting and access periods depend on the package agreed. Separate retention and backup arrangements may apply.

Website and technical records — Technical, security and website measurement information may be retained according to operational requirements and applicable service settings.

When personal information is no longer required, we will arrange for its deletion or anonymisation where appropriate, subject to legal requirements and relevant technical arrangements.

You can contact us to ask about the retention of your personal information or request its deletion where applicable.

12. Your Data Protection Rights

Under UK data protection law, you may have the right to:

Access: Request a copy of the personal information we hold about you.
Rectification: Ask us to correct inaccurate or incomplete information.
Erasure: Request deletion of your information in certain circumstances.
Restriction: Ask us to restrict certain uses of your information.
Objection: Object to certain processing, including processing based on legitimate interests.
Data portability: Request certain information in a transferable format where applicable.
Withdrawal of consent: Withdraw permission where we rely on consent.

You can object to direct marketing at any time.

These rights are subject to applicable legal conditions and exemptions.

To exercise your rights, contact info@clydesideevents.co.uk.

We may need to verify your identity before processing your request.

We normally respond within one month. Where a lawful extension applies, we will explain this to you.

13. Children's Privacy

Our services may be provided at weddings, birthday celebrations, family events, school events and other occasions attended by children.

Photographs, videos or recordings may therefore include children.

We recognise the importance of protecting children's personal information and will take appropriate care when handling privacy concerns involving children.

Parents, guardians and event organisers can contact us regarding images, recordings or other personal information involving children.

We do not assume that an event booking automatically authorises unrestricted promotional use of children's images.

14. Information Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or inappropriate disclosure.

Customer information is handled using business systems and services necessary for our operations.

Access is limited according to legitimate operational requirements.

Although we take reasonable precautions, no internet-based system or electronic storage method can guarantee complete security.

If you believe your information has been compromised or handled incorrectly, please contact us promptly.

15. Contacting Us and Making a Complaint

If you have questions about this Privacy Notice, wish to exercise your data protection rights or have concerns about how your information is handled, please contact us.

Clyde Side Events

Trading name of CLYDE SIDE EVENTS SCOTLAND LTD

Company number: SC857872

Email: info@clydesideevents.co.uk

Address: 41 John Street, Gourock, PA19 1PT, United Kingdom

Website: https://clydesideevents.co.uk

If you are unhappy with how your personal information has been handled, you also have the right to complain to the Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/.

16. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our services, business practices, technology or legal obligations.

Any changes will be published on this page, together with the date of the latest revision.

We encourage visitors to review this notice periodically.